EN
The decision to be treated in Germany is usually made quickly; what follows is the hard part. It is unclear which hospital to write to, who will answer, what it will cost and what to do with documents in a foreign language. Organising treatment is the work of turning that confusion into a clear sequence of steps, each with a date and a price.
Where it starts
The first conversation is not about hospitals but about you. We need to understand what diagnosis has been made, what confirms it, what has already been done at home, and what question you are actually looking to answer: to confirm the diagnosis, to get a second opinion, to have an operation, or to go through rehabilitation. This first consultation is free and commits you to nothing.
Next we ask you to send the medical documents — discharge letters, test results, CT and MRI scans on a disc, histology reports. A German doctor will not comment on a case from a description over the telephone: they need the raw data. The documents are translated into German by a medical translator, not automatically, because how a clinic assesses a case depends on the precision of the wording in a report.
How the hospital and the doctor are chosen
We do not work from a list of “the best hospitals” — no such list exists. There are hospitals whose particular department specialises in your problem, there are certified specialist centres, and there are doctors for whom this type of procedure is routine rather than a rare event. That is what we establish: who in Germany deals with your condition in earnest, and whether they take cases at this stage.
We send the documents to one or several hospitals and wait for an answer from the relevant doctor. That answer is not “come over” but something concrete: what the hospital thinks should be done first, how long the assessment will take, what is likely to follow.
The estimate, and paying the hospital directly
Before you travel anywhere, the hospital issues a preliminary cost estimate — a Kostenvoranschlag. This is an official document listing the planned procedures and their cost, calculated at the German tariff for private patients. The estimate also serves as the basis for the visa.
You transfer the money to the hospital’s account, not to an intermediary. The hospital issues the final invoice for the services actually provided, and any unused part of the deposit is returned to your account. The estimate is a plan, not a final sum: if the assessment shows that a further examination or a different approach is needed, you are told about it and given the cost before anything is done.
While you are in Germany
The hospital’s invitation and help with the visa application, meeting you at the airport, accommodation near the hospital, an interpreter at appointments and ward rounds, coordination between departments if several doctors are involved. After discharge — translation of the report into English, so that your doctor at home understands exactly what was done, and, if needed, a video call with the operating surgeon for post-operative follow-up.
Our office is in Munich, at Funkerstraße 5. We have worked in medical services in Germany since 2010.
This material is for information only and does not replace a consultation with a doctor. Whether treatment is possible, what it will involve and what it will achieve can be determined only after an examination at the clinic in person.